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Switch to One of these 7 Alternatives. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Restart Phone The first step you should always perform when you are troubleshooting an app or device is to restart it. Is this article useful? Yes No. Never Miss Out Receive updates of our latest tutorials. Sign up for all newsletters. I would like to receive newsletters via email. We will not share your data and you can unsubscribe at any time.
Mehvish Mushtaq Mehvish is a technology enthusiast from Kashmir, India. Leave a comment. Facebook Tweet. If you have not turned off your phone in a while or have not restarted your device since this issue first occurred then go ahead and reboot the unit. Manually turn it off, count to ten, and then turn it back on. Once it boots up try to open or send a picture message and see if the phone will work correctly. Sometimes a second level reset or soft reset can resolve this issue as well.
If your phone allows you to remove the battery than, with the phone powered on, remove the battery from the unit. Count to 10 just like before, and then reinsert the battery into the phone, and power it back on.
Make sure that the phone is not plugged into a charger when removing the battery or the phone will still have access to a power source and this reset might not work. Sometimes when Android smartphones have too many messages saved on them they can get a little clogged up and have problems sending and receiving both regular text messages and multimedia messages. If your messages have started to pile up on the device then go through the saved message threads and do some cleaning.
Data and Information can add up over time so try and stay on top of your saved messages. Sometimes Android phones have problems and need to be wiped clean. This gives your messaging app a fresh restart. Related: Tips and tricks to speed up Android. Sometimes SIM card pins can get out of line. Pull it out and reinsert it. Maybe try to clean it a bit? More: How to get mobile data working again. Believe it or not, sometimes downloading an app can mess up the workings of other apps on your phone.
Sometimes resetting the network settings may fix any issue with your messaging app not working. This is because SMS messaging operates directly through your carrier network, as opposed to using mobile data.
Resetting the network settings will get everything back to default and undo any discrepancies. This is an extreme measure, but it fixes most issues, and it might get your messaging app back in working order. A factory data reset will wipe your device clean and get it back to the way it was when you first turned it on. All your files and apps will be deleted, so make sure to backup all your important data before going on with this.
Here: How to backup your Android phone. You can go to your carrier and seek assistance. There are also third-party options. Sometimes these files get corrupted with the slightest network interruption while downloading. There are various reasons why you encounter MMS download problems. Thankfully, there are also various fixes for these kinds of problems. To help you fix your MMS download problems, I put together a step-by-step process for you to follow. How to crop a video on Android.
So how will you know which problem you have? You need to test it. However, before you start, I recommend that you read our troubleshooting tips for Android problems.
Sometimes, you need to check if your device has access to the Internet. Related : How to solve WiFi authentication error on Android. First things first, open your messenger. When you initiate the download manually, it will have a higher chance of success since the problem is most likely due to a malfunctioning of your system processes or hardware.
Note : First things first, put your device in safe mode then test your MMS capabilities. If it works, an app is causing your phone to malfunction. If you have any currently installed, remove them. Also, cleaner apps and antivirus services can also have detrimental effects on your phone. While we recommend that you ditch the cleaner apps, getting rid of your virus protection is much riskier, especially if you browse the internet a lot.
Thankfully, the easiest solution for the first problem is to redownload the MMS message. How to Fix com.
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